Privacy Policy

DEMOND WEAR

Last Updated: 10 October 2026

1. Introduction

Welcome to DEMOND WEAR. We operate an online clothing store through our website, https://demondwear.in, using Shopify.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or contact us.

We are committed to respecting your privacy and handling your personal information in accordance with applicable laws in India.

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

* Personal Information: Full name, phone number, email address, billing address, and shipping address.
* Order Information: Products purchased, selected sizes, order history, delivery status, returns, and refunds.
* Payment Information: Payment status, transaction references, and details required to process payments.
* Technical Information: IP address, browser type, device information, cookies, and website usage data, where applicable.
* Customer Support Information: Messages and details you provide when contacting us.

3. How We Use Your Information

We may use your information to:

* Process and deliver your orders.
* Confirm orders and provide shipping updates.
* Process payments, refunds, returns, and exchanges.
* Respond to customer enquiries.
* Prevent fraud and unauthorized transactions.
* Improve our website, products, and customer experience.
* Measure advertising performance and display relevant advertisements where permitted.
* Comply with applicable legal and regulatory requirements.

4. Shopify and Third-Party Services

Our online store is hosted on Shopify, which provides the infrastructure for our website, checkout, and order management.

We may share necessary information with trusted service providers, including:

* Shopify: Website hosting, checkout, and store operations.
* Razorpay: Online payment processing and transaction verification.
* Shipping Partners: Order delivery, tracking, and returns.
* Meta: Advertising measurement and marketing services, where configured.
* Other Service Providers: Website security, analytics, and customer support, where applicable.

These providers may process information in accordance with their own privacy policies and applicable agreements.

5. Payment Information

We use Razorpay for online payment processing, where available at checkout.

Razorpay may process information required to complete transactions, verify payments, and prevent fraud. We do not intentionally store complete payment card credentials on our own systems.

For further details, please review the Razorpay Privacy Policy.

6. Meta Ads and Advertising

DEMOND WEAR may use Facebook and Instagram advertising services to promote our clothing products.

Where configured, Meta Pixel or related technologies may collect information about website visits, product views, shopping activity, and purchases to measure advertising performance and help display relevant advertisements.

These technologies may use cookies and similar identifiers. Where required by applicable law, appropriate consent will be obtained before activating non-essential tracking.

You can manage your advertising preferences through the relevant platform settings.

For more information, please review the Meta Privacy Policy.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

* Keep the shopping cart and checkout functioning.
* Remember preferences.
* Understand website traffic and performance.
* Measure advertising effectiveness.
* Support relevant advertising where permitted.

You may manage cookies through your browser settings and any cookie preference tools available on our website. Disabling certain cookies may affect website functionality.

8. Sharing of Personal Information

DEMOND WEAR does not sell customers’ personal information for money.

We may share necessary information with payment processors, shipping companies, Shopify, advertising providers, and other service providers to operate our business and fulfil orders.

We may also disclose information when required by law or when reasonably necessary to prevent fraud, protect our rights, or comply with legal obligations.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, manage returns and refunds, maintain business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention obligations.

11. Your Privacy Rights

Subject to applicable law, you may request to:

* Access personal information relating to you.
* Correct or update inaccurate information.
* Request deletion of personal information where legally permissible.
* Withdraw consent for processing activities based on consent.
* Opt out of promotional communications.

Certain information may need to be retained to meet legal, accounting, security, or transaction-related obligations.

To exercise your privacy rights, please contact us using the details provided below.

12. Children’s Privacy

Our website is intended for general clothing customers and is not specifically directed at children.

We do not knowingly collect children’s personal information in violation of applicable law. If you believe that personal information has been collected unlawfully from a child, please contact us so we can review the matter.

13. Third-Party Websites

Our website may contain links to third-party websites, payment services, or social media platforms.

DEMOND WEAR is not responsible for the privacy practices or security of websites that we do not operate. We encourage you to review their privacy policies before sharing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website services, advertising technologies, or applicable legal requirements.

Any updated version will be published on this page with a revised date.

15. Contact DEMOND WEAR

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand Name: DEMOND WEAR

Website: https://demondwear.in

Email Address: demondwear@gmail.com

Contact Number: +91 6200525879

Business Address: Narkatiaganj, Diulia, Bihar – 845455, India

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.

Thank you for shopping with DEMOND WEAR.